CONTACT US
We’re here to help with any questions or special requests you may have. Whether you’re planning your stay or simply need a little more information, feel free to reach out and our team will be happy to assist you.
location highlights
16 km from Tirta Empul
37 km from Batur Lake and Volcano
40 km from Jatiluwih Rice Field
45 km from Bedugul Botanical Garden
50 km from Besakih Temple
40 km from Ngurah Rai International Airport
Frequently Asked Question
What is Alaya Private Estate?
Alaya Private Estate is a collection of upscale residences managed by Alaya Hotels & Resorts. Designed to offer both comfort and sophistication, it features homes with thoughtful amenities and modern style.
What are the check-in and check-out times?
Check-in begins at 3:00 PM, and check-out is by 12:00 noon.
Can I request extra beds or baby equipment?
Our Dinara residences can accommodate one extra bed (additional charge applies). Baby cots, high chairs, and other baby equipment can be arranged upon request.
Can I store my luggage if I arrive early?
Yes, we have a secure storage area for your belongings. Please keep valuables with you at all times.
Is the residence wheelchair accessible?
Our residences are not fully wheelchair accessible, as most bedrooms are located on the second floor. While Daksa offers one ground-floor bedroom, the layout and furnishings may limit mobility.
Can you help arrange tours and activities?
Yes, our dedicated concierge team is on-call to assist with bookings and recommendations. You can also contact us in advance at
sales.alayacollection@alayahotels.com.
Are there special rates for long-term stays?
Yes, we offer special rates for extended stays. Please contact our sales team at
sales.alayacollection@alayahotels.com to discuss your needs.
What payment methods are accepted?
We accept major credit cards including VISA, MasterCard, AMEX, and JCB. Taxes and fees are included in the final price shown during booking.
Let Us Know How We Can Help
If there’s anything you’d like to ask, share, or arrange ahead of your stay, simply fill out the form below. Your message will go straight to our team, and we’ll be in touch as soon as possible.